Job and Career
Recognizing Stress Triggers in the Workplace
There are several causes of work place stress. Great managers identify stressors within their department and put strategies in place to minimize the risk of negative stress for their team. Some common stressors and positive management tips are:
Demand-employees are able to cope with the demands of their job
Stress triggers: work duties/overload, boring or repetitive work
Positive management: awareness of team abilities, continually monitoring workload/
limiting additional work when team is under pressure or up against deadline, ongoing review of processes to identify improvements
Control – employees are able to have a say about how they do their work
Stress triggers: not being able to manage demands of job and life outside work, rigid
working patterns and deadlines
Positive management: trust employees to do their work/empowerment, steer employees
in a direction rather than impose own view
Role – employees understand their role/responsibilities and how it fits into the big picture
Stress triggers: lack of clarity of job role, lack of one-on-one communication/feedback
Positive management: keep teams informed of what is happening in department and
organization, schedule regular meetings and keep two way communications flowing
Support – employees receive adequate support and info. from colleagues and managers
Stress triggers: lack of support and encouragement from managers and fellow colleagues, culture of long work hours, lack of sharing or withholding information
Positive management: provide supportive/constructive criticism, operate in a “no blame” culture and have a problem solving approach, be flexible and support employees’ requests for time off
Relationships – employees treat each other with respect
Stress triggers: poor working relationships with manager/team, poor/ combative/confrontational communication style
Positive management: listen objectively to both sides of conflict, have a positive approach and stay calm under pressure, treat employees equally
Interested in learning more about managing your team? Best Care EAP offers several training programs that can help. Call us at (402) 354-8000 or (800) 801-4182.