Leadership & Management Training and Development
Leadership & Management Trainings
Equip Your Leaders to Lead with Confidence, Clarity, and Compassion
Strong leadership doesn’t happen by chance—it’s built through intentional growth, emotional intelligence, and real-world skills. Our Leadership & Management trainings are designed to support supervisors, team leads, and executives at every level of their journey.
From first-time managers to seasoned leaders, these sessions focus on developing key skills like communication, decision-making, coaching, accountability, and leading through change. We emphasize people-first leadership—because great teams start with leaders who understand, support, and inspire.
Whether you're cultivating a leadership pipeline or navigating workplace challenges, these trainings empower your leaders to show up with confidence, drive performance, and build trust within their teams.
Trainings Offered
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In this training, you will:
- Discover the three types of influence and identify your natural style
- Learn how to build long-term influence and use it to lead meaningful change
- Apply the seven core principles of influence to strengthen your leadership approach
Ideal for: Managers and supervisors looking to grow their impact and leadership presence.
In this training, you will:
- Explore the nature of bias and how it can impact leadership effectiveness
- Identify common types of bias and recognize how they show up in the workplace
- Learn practical strategies for addressing and overcoming bias within your team and organization
Ideal for: Managers and leaders committed to creating more inclusive, equitable work environments.
In this training, you will:
- Define coaching as a tool for employee development and team growth
- Understand the mutual benefits of coaching for both managers and employees
- Learn and apply a six-step coaching process to support performance and engagement
Ideal for: Managers who want to build stronger teams through effective, growth-focused coaching.
In this training, you will:
- Gain insight into the scope and impact of the issue affecting your workplace
- Identify key actions that need to be taken to address it effectively
- Understand why investing time and resources is critical for long-term success
- Learn how Best Care EAP can support your efforts every step of the way
Ideal for: Managers seeking to proactively address workplace challenges with expert guidance.
In this training, you will:
- Define empathy and trauma, and explore the trauma-informed framework
- Apply trauma-informed principles to improve workplace culture and interactions
- Learn how to avoid re-traumatization and effectively support colleagues with empathy
Ideal for: Managers committed to fostering a compassionate and trauma-sensitive work environment.
In this training, you will:
- Explore what has changed—and what remains the same—in your role
- Identify common self-defeating reactions to the anxiety of workplace transitions
- Learn and apply eight proven strategies to navigate change effectively
Ideal for: Managers leading teams through transitions and seeking tools to support their employees.
In this training, you will:
- Define the psychological process of motivation and explore how work environments have evolved
- Understand the new motivation paradigm centered on autonomy, mastery, and purpose
- Learn how to leverage these concepts to design and implement effective motivation strategies
Ideal for: Managers looking to inspire and engage their teams in today’s dynamic workplace.
In this training, you will:
- Define resistance and identify its root causes
- Learn effective strategies to respond to and manage resistance
- Discover how to utilize Best Care EAP’s services and resources to support positive progress
Ideal for: Managers seeking tools to overcome resistance and foster change within their teams.
In this training, you will:
- Explore the nature of change and the key factors that drive it in the workplace
- Learn about common emotional and behavioral reactions to change
- Gain practical strategies to manage the human side of change with empathy and effectiveness
Ideal for: Managers navigating organizational transitions and supporting their teams through change.
In this training, you will:
- Understand your role as a leader in supporting mental health awareness at work
- Learn to recognize signs that an employee may be struggling
- Explore the Best Care EAP services and resources available to help you respond effectively and with confidence
Ideal for: Managers who want to foster a mentally healthy workplace and support employee well-being.
In this training, you will:
- Understand the scope of the issue and your responsibility as a leader in prevention
- Learn to recognize early warning signs and take action to prevent escalation
- Explore Best Care EAP services and resources that support proactive leadership and employee well-being
Ideal for: Managers who want to lead with awareness, accountability, and early intervention strategies.
In this training, you will:
- Learn how certain thoughts, emotions, and circumstances can trigger resistance to change
- Identify key strategies to leverage resistance as a tool for growth and momentum
- Discover how to turn hesitation into enthusiasm and make your next change initiative a success
Ideal for: Both managers and employees looking to navigate change with confidence and positivity.
In this training, you will:
- Define workplace drama and understand its impact on employee morale, trust, and productivity
- Identify the three common triggers that ignite drama in teams
- Learn 10 practical strategies to prevent and manage drama—and select the ones that best fit your leadership style and team culture
Ideal for: Managers who want to foster a healthier, more focused, and drama-free work environment.