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Management Excellence Series

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Best Care EAP has been trusted for over 40 years to help HR teams like yours offer effective training programs to build competent leaders. If your organization contracts with Best Care for EAP services, the Management Excellence Series and other full-day training workshops we offer, are available at client-preferred rates. If you're not a member of Best Care EAP, you can still register at our normal rate.

NEW for 2025! Management Excellence Series

The workplace is constantly evolving, making managers adept at soft-skills essential to your organization's success. Whether you're an experienced manager or stepping into a leadership role for the first time, this signature learning opportunity, based on our expertise in human behavior, is designed to elevate your managerial capabilities and provide you with the essential tools to lead high-performing teams. Session dates are below--register today! Overview Flyer

Cost: $230 for members; $290 for non-members. Sessions are in-person and can be mixed and matched as single registrations, or bundled together for one rate. For more information on a discounted bundled rate to attend the full series, please email april.epley@bestcareeap.org. 

The Emerging Manager

So, you want to be a manager? In most organizations, managers are working managers who have responsibilities on top of supervising others. This can put significant demands on your time and generate stress if you don't know how to balance the two. The Emerging Manager addresses:

  • What it means to manage employees.
  • What you will actually do on a day-to-day basis.
  • What challenges you are most likely to confront.
  • How your relationship with coworkers will and must change.
  • What skills you need in order to make the transition from line employee to leader.

The Emerging Manager will solidify your confidence and help you set the foundation to successfully take on supervisory responsibilities. 

Register today for one of these sessions:

Developing Successful Employees (formally Management Boot Camp)

Developing Successful Employees will teach you the steps in the performance management cycle, which is foundational to developing your employees and building a great team. In addition, you will learn to:

  • Plan and set expectations for key employees.
  • Monitor and develop your key employee's skills and abilities.
  • Review and give constructive feedback.
  • Recognize and appreciate the work being done.

Unlock your people potential with this one-of-a-kind training opportunity. 

Register today for one of these sessions:

People and Conflicts

If there are conflicts between your team members, should you intervene as a leader? The answer is usually yes. But once you intervene, do you know how to successfully resolve conflicts in the workplace? Attend People and Conflicts training, and you will:

  • Learn what ignites conflict in the first place. 
  • Gain the courage to eliminate your fear of confrontation.
  • Identify your natural management style and make it work to help resolve conflicts.
  • Know how to resolve tense situations in a way that leaves all team members feeling heard, respected, and motivated.
  • Learn when to compromise or when to collaborate to solve conflicts.
  • Learn to resolve petty conflicts that interfere with a team's productivity. 

People and Conflicts will teach you the exact skills necessary to effectively manage and resolve conflicts with confidence. 

Register today for one of these sessions:

 

The Human Side of Managing Change

If you're like many leaders, you may worry about how employees will react to change. Will you be able to persuade them to accept the new direction? The Human Side of Managing Change teaches you to take into account employee emotions and reactions when change disrupts the "but this is how we've always done it" mentality. In addition, you will:

  • Gain a deep understanding of the psychological thought processes employees go through.
  • Learn the specific techniques that help employees navigate and accept change. 
  • Identify the necessary skills to communicate in a way that turns resistance into trust.
  • Understand the value of a growth mindset and how it can help you succeed when navigating change. 
  • Understand that resistance to change is natural but that it's also manageable in a way that can be positive and productive.

The Human Side of Managing Change training will help you successfully implement a change management process and retain key employees. 

Register today for one of these sessions:

 

Experienced Training Staff Ready to Meet Your Organization's Needs

Using our expertise in human behavior and people-first leadership knowledge, Best Care EAP provides on-site workshops and virtual courses on a variety of topics to deliver the support and education you and your employees need. See our current training catalog.

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