Multi-Day & Series Programs

So, you want to be a manager? In most organizations, managers are working managers who have responsibilities on top of supervising others. This can put significant demands on your time and generate stress if you don't know how to balance the two. The Emerging Manager addresses:

• What it means to manage employees.
• What you will actually do on a day-to-day basis.
• What challenges you are most likely to confront.
• How your relationship with coworkers will and must change.
• What skills you need in order to make the transition from line employee to leader.

Best Care EAP's The Emerging Manager training will solidify your confidence and help you set the foundation to successfully take on supervisory responsibilities. Unlock your people potential with this one-of-a-kind training opportunity. 

Cost: $230 for members; $290 for non-members.

Does your organization want to see higher retention and greater employee engagement? Developing key employees is the key. One of the biggest challenges that you, as a manager may face, is fully understanding your impact and influence on your employees' performance management cycle. Developing Successful Employees will teach you the steps in the performance management cycle, which is foundational to developing your employees and building a great team. In addition, you will learn to:

• Plan and set expectations for key employees.
• Monitor and develop your key employee's skills and abilities.
• Review and give constructive feedback.
• Recognize and appreciate the work being done.

Best Care EAP's Developing Successful Employees training will help you enhance your employees' career tract so your organization retains it's key employees and sees higher engagement. Unlock your people potential with this one-of-a-kind training opportunity. 

Cost: $230 for members; $290 for non-members.

You manage a workforce that includes a wide variety of talents, perspectives, and personalities making your organization diverse and complex. If there are conflicts between your team members, should you intervene as a leader? The answer is usually yes. But once you intervene, do you know how to successfully resolve conflicts in the workplace? Attend People and Conflicts training, and you will:

• Learn what ignites conflict in the first place. 
• Gain the courage to eliminate your fear of confrontation.
• Identify your natural management style and make it work to help resolve conflicts.
• Know how to resolve tense situations in a way that leaves all team members feeling heard, respected, and motivated.
• Learn when to compromise or to collaborate and how to apply either to solve conflicts.
• Be able to address and resolve petty conflicts that interfere with a team's productivity as well as issues between subordinates.

Best Care EAP's People and Conflicts training will teach you the exact skills necessary to effectively manage and resolve conflicts with confidence. Unlock your people potential with this one-of-a-kind training opportunity. 

Cost: $230 for members; $290 for non-members.

If you're like many leaders, you may worry about how employees will react to change. Will you be able to persuade them to accept new ways of doing business? Research suggests that employees usually welcome change if they understand the reasons and implications, and are involved in the process. The Human Side of Managing Change teaches you to take into account employee emotions and reactions when change disrupts the "but this is how we've always done it" mentality. In addition, you will:

• Gain a deep understanding of the psychological thought processes employees go through.
• Learn the specific techniques that help employees navigate and accept change. 
• Discover which skills are necessary to communicate in a way that turns resistance into trust.
• Understand the value of a growth mindset and how it can help you succeed when navigating change. 
• Be introduced to various select techniques in order to respond to any organizational resistance to change.
• Understand that your team's resistance to change is natural but that it's also manageable in a way that can be positive and productive for both them and your organization.

Best Care EAP's The Human Side of Managing Change training will solidify your confidence and help you successfully implement a change management process that can improve your business while retaining your key employees. Unlock your people potential with this one-of-a-kind training opportunity. 

Cost: $230 for members; $290 for non-members.