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Training FAQs

Answers to your most common questions about our sessions, sign-up process, and what to expect.

Everything You Need to Know

Have questions about how our training programs work? You're in the right place. Whether you're wondering how to register, what to expect during a session, or how to determine what topic to offer, this section covers the most common questions we receive. We want to make sure you feel prepared and supported every step of the way—before, during, and after your learning experience.

800+

Trainings Delivered Last Year
We worked with hundreds of organizations to upskill their teams across industries.

98%

Participant Satisfaction
Employees report our sessions are engaging, relevant, and immediately applicable.

40+

Unique Topics Offered
From communication to crisis support, we’ve got the content to meet your needs.

25%

Boost Utilization Through Awareness
Proven strategy to increase awareness and engagement with the Best Care EAP benefit often by 25% or more. 

How It Works

Whether you're launching your first training or leveling up leadership skills, our process is designed to make it easy, collaborative, and impactful. Here's what working with Best Care EAP looks like—from first contact to lasting impact.

1

Let’s Talk

We start with a quick discovery call.
Tell us your goals, challenges, and audience. We’ll guide you through what’s possible given the programs that we currently offer and match you with a program that meets your needs.

2

Schedule + Prepare

You choose the when, where, and how.
In-person, virtual, hybrid—we deliver however your team learns best. Meet your trainer and discuss any specific details prior to the event.

3

Strategic Training Delivered That Drives Awareness

Providing training sessions is a powerful way to reinforce awareness of the Best Care EAP benefit. 

Not only do employees gain valuable knowledge and stay engaged, but it also serves as an effective tool to promote and highlight the benefit across your organization.

Frequently Asked Questions

  • Training is available to employees of organizations contracted with Best Care EAP. Offerings include both member (client) and non‑member rates, so check with your HR team or contact Best Care directly to see if your company is partnered.

    Best Care provides:

    • Employer/Employee Orientations (built into all contracts).
    • “Hour or Less” live or webinar‑based sessions (Training Essentials).
    • Full‑day workshops such as Management Excellence.
    • In-person/virtual live training as well as many trainings on-demand located in your member portal.

    Register via links shared by your employer, or fill out the Training Request Form on the Best Care EAP site. You can also call (800) 801‑4182 or (402) 354‑8000 to inquire or book a session.

    This four part, all day, boot camp covers:

    • The Emerging Manager
    • Developing Successful Employees
    • People and Conflicts
    • Human Side of Change Management

    You can enroll in the entire series or specific sessions only that meet your needs. 

    Click to learn more.

    Absolutely. All Best Care EAP trainings are highly interactive, use real workplace examples, and are grounded in evidence-based practices. Facilitators come from backgrounds in HR, organizational development, psychology, talent development, and more.

    Yes! Best Care EAP frequently customizes training to fit organizational needs. Contact us via the Training Request Form or by phone to discuss your goals and we can put together a proposal for your needs.