Health & Wellness Training and Development

In this training, you will:

• Discover key behaviors that make teams productive
• Apply strategies to encourage participation and engagement from team members
• Learn effective ways to enhance communication within teams

Ideal for: Managers and employees
(This training is offered in-person only due to a hands-on activity.)

In this training, you will:

• Change your perspective on criticism and its value
• Learn strategies to overcome challenges in giving and receiving feedback
• Apply practical techniques for effective, constructive feedback

Ideal for: Managers and employees seeking to improve communication and growth through feedback.

In this training, you will:

• Create emotional safety in the workplace by fostering respect
• Identify how to establish clear professional boundaries
• Learn strategies to maintain and protect the boundaries you set

Ideal for: Managers and employees committed to building a respectful and supportive work environment.

In this training, you will:

• Define and compare the concepts of diversity, equity, inclusion, and belonging
• Identify the roots of unconscious bias and learn how to approach situations with openness
• Apply practical relationship-building strategies to foster an inclusive environment

Ideal for: Managers and employees dedicated to creating a diverse and welcoming workplace.

In this training, you will:

• Define professionalism in the context of today’s work environment
• Learn how professionalism is demonstrated through attitudes and actions
• Identify behaviors that undermine professionalism and apply strategies to improve them

Ideal for: Managers and employees committed to maintaining high standards of conduct at work.

In this training, you will:

• Learn about the characteristics of the five generations currently in the workforce
• Discover the common values and traits shared across generations
• Develop strategies to harmonize differences and foster collaboration among all generations

Ideal for: Managers and employees seeking to build a cohesive and multigenerational workplace.

In this training, you will:

• Explore the science behind attention, distraction, and focus
• Learn effective strategies to mitigate distractions in your work environment
• Apply practical tips to improve and sustain your focus for better productivity

Ideal for: Managers and employees aiming to enhance concentration and performance.

In this training, you will:

• Identify the time and energy challenges that prevent work-life balance
• Discuss why achieving work-life synergy can be difficult
• Learn how to shift your mindset and behaviors to create the synergy you desire

Ideal for: Managers and employees striving to balance professional and personal life effectively.

In this training, you will:

• Review the latest pros and cons of remote work
• Identify practical tips to mitigate potential negative impacts on your health
• Learn how Best Care EAP services and resources can support your well-being in a hybrid work environment

Ideal for: Managers and employees navigating the challenges and opportunities of remote and hybrid work.

In this training, you will:

• Understand the impact of total health and wellness on workplace success
• Define mental health and identify factors that can negatively affect it
• Recognize common challenges, including stigma, and learn strategies to overcome them

Ideal for: Managers and employees dedicated to creating a supportive and mentally healthy workplace.

In this training, you will:

• Understand the critical importance of active listening and assess your current skills
• Learn tips to communicate clear expectations effectively
• Apply relationship-building strategies to enhance teamwork and collaboration

Ideal for: Managers and employees
(This training is offered in-person only due to a hands-on activity.)

In this training, you will:

• Learn why personality conflicts occur in the workplace
• Recognize differences in communication styles that may lead to tension
• Identify behaviors that can trigger conflict
• Discover strategies to prevent conflicts from disrupting productivity

Ideal for: Employees seeking to improve workplace relationships and communication.

In this training, you will:

• Understand the difference between rewards and recognition
• Learn the five languages of appreciation in the workplace
• Apply appreciation strategies that make others feel genuinely valued and recognized

Ideal for: Managers and employees who want to strengthen team morale and workplace culture.

In this training, you will:

• Explore practical ways to assess and understand your attitude
• Uncover common attitude myths that may be holding you back
• Learn how your mindset impacts those around you—both at work and at home
• Apply proven strategies to build a more positive and productive outlook

Ideal for: Managers and employees looking to boost mindset, morale, and resilience.

In this training, you will:

• Explore the different forms of workplace violence and how they can appear
• Understand your role as an employee in prevention and response
• Learn to recognize warning signs and take appropriate, proactive action

Ideal for: Employees committed to maintaining a safe and respectful work environment.

In this training, you will:

• Define and identify the basics of sexual harassment in the workplace
• Learn how to recognize inappropriate behavior and what steps to take
• Explore how Best Care EAP resources can support prevention and response

Ideal for: Managers and employees committed to creating a respectful and safe workplace.

In this training, you will:

• Discuss the mechanics of creative thinking in team-based projects
• Explore what makes team collaboration successful and sustainable
• Apply your skills in a hands-on teamwork challenge designed to reinforce collaboration in action

Ideal for: Managers and employees
(This training is offered in-person only due to a hands-on activity.)

In this training, you will:

• Discuss the mechanics of creative thinking in team-based projects
• Explore what makes team collaboration successful and sustainable
• Apply your skills in a hands-on teamwork challenge designed to reinforce collaboration in action

Ideal for: Managers and employees
(This training is offered in-person only due to a hands-on activity.)

In this training, you will:

• Understand that customer service is an experience you create
• Develop a process for handling difficult or emotional customer interactions with composure
• Apply proven tips to deliver outstanding customer experiences consistently

Ideal for: Managers and employees who interact with internal or external customers and want to build trust through excellent service.

In this training, you will:

• Define workplace drama and understand what commonly triggers it
• Learn the negative impact drama can have on individuals and teams
• Discover practical ways to reduce or eliminate drama from your work environment

Ideal for: Employees looking to foster a healthier, more productive workplace culture.

In this training, you will:

• Debunk common myths that block effective team collaboration
• Engage in a hands-on group activity using creative brainstorming to solve a real problem
• Apply proven team-building strategies to boost productivity and strengthen team dynamics

Ideal for: Managers and employees
(This training is offered in-person only due to a hands-on activity.)

In this training, you will:

• Understand why verbal abuse from customers is increasing and identify common triggers
• Learn to use emotion and reasoning effectively in difficult conversations
• Gain practical tips to diffuse heated situations and maintain professionalism

Ideal for: Managers and employees who interact with customers and want to handle challenging interactions confidently.