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Training FAQs

Answers to your most common questions about our sessions, sign-up process, and what to expect.

Everything You Need to Know

Have questions about how our training programs work? You're in the right place. Whether you're wondering how to register, what to expect during a session, or how to access materials afterward, this section covers the most common questions we receive. We want to make sure you feel prepared and supported every step of the way—before, during, and after your learning experience.

800+

Trainings Delivered Last Year
We worked with hundreds of organizations to upskill their teams across industries.

98%

Participant Satisfaction
Employees report our sessions are engaging, relevant, and immediately applicable.

40+

Unique Topics Offered
From communication to crisis support, we’ve got the content to meet your needs.

100%

Customizable
Every training is adapted to fit your team’s culture, schedule, and goals.

How It Works

Whether you're launching your first training or leveling up leadership skills, our process is designed to make it easy, collaborative, and impactful. Here's what working with Best Care EAP looks like—from first contact to lasting impact.

1

Let’s Talk

We start with a quick discovery call.
Tell us your goals, challenges, and audience. We’ll guide you through what’s possible—and what’s worked for similar teams.

2

Customization

We tailor the training to your needs.
Pick from our catalog of 40+ topics or request something custom. We’ll adjust content, format, and length based on your team, culture, and schedule.

3

Schedule + Deliver

You choose the when, where, and how.
In-person, virtual, hybrid—we deliver however your team learns best. We’ll handle logistics and show up ready to engage.

4

Follow-Up + Support

Training doesn’t end at the session.
We provide materials, resources, and post-training support. Need coaching? A refresher? We’ll stay in touch to keep momentum going.

Frequently Asked Questions

  • Training is available to employees of organizations contracted with Best Care EAP. Offerings include both member (client) and non‑member rates, so check with your HR team or contact Best Care directly to see if your company is partnered.

    Best Care provides:

    • Employer/Employee Orientations (built into all contracts).
    • “Hour or Less” live or webinar‑based sessions (Training Essentials).
    • Full‑day workshops like The Emerging Manager, Conflict Resolution, Stress Management, Leadership in Action, and more.
    • Custom trainings, tailored to your organization’s needs.

    Register via links shared by your employer, or fill out the Training Request Form on the Best Care EAP site. You can also call (800) 801‑4182 or (402) 354‑8000 to inquire or book a session.

    Full‑day workshops cover a broad range including:

    • The Emerging Manager
    • Developing Key Employees
    • People and Conflicts
    • Making Stress Work for You
    • Leadership in Action
    • Conflict Resolution
    • The Influential Leader
      …and many more aimed at professional development.

    Absolutely. All Best Care EAP trainings are highly interactive, use real workplace examples, and are grounded in evidence-based practices. Facilitators come from backgrounds in HR, organizational development, psychology, talent development, and more.

    Yes! Best Care EAP frequently customizes training to fit organizational needs. Contact them via the Training Request Form or by phone to discuss your goals and design a tailored session.