Jean Faber - Corporate Director

Jean has over 30 years of experience in the areas of employee assistance, training and consulting.  She has been with Best Care EAP since 1989 and oversees all aspects of Best Care EAP and associated programs. 

Education: BA and MA in Education

Articles on Best Care Today    BIO

Terry Coleman - Manager, Clinical Services

Terry has been in the mental health field over 25 years and with Best Care EAP since 1993. He supervises the professional counseling staff and all clinical activities for the EAP and the State of Nebraska Licensee Assistance Program.

Education: BA in Sociology, MA in Agency Counseling; Licensed Professional Counselor, Licensed Independent Mental Health Practitioner

SPOTLIGHT VIDEO    Articles on Best Care Today    BIO

Robyn Burnett - Manager, Account & Education Services

Robyn has been in the mental health field since 2008. She has extensive experience assessing, diagnosing and treating mental health issues. She also has extensive case management and supervision experience. Robyn started with Best Care EAP in 2018 and manages business development, training and communication activities.

Education: BA in Psychology, MS in Clinical Counseling, MS in Community Counseling: Licensed Professional Counselor, Licensed Mental Health Professional,  BIO 

Articles on Best Care Today   LINK TO PODCAST (Hard Costs of Ignoring Mental Health)

April Epley - Manager, Business Office

April has been with Methodist Health System for over 16 years and with Best Care EAP since 2019. She supervises the business office staff and manages all accounting and information management activities including reporting. 

Education:  MBA - Healthcare Adminstration, BS in Business Administration

Sales and Marketing

Kelly Ethridge - 

Kelly Ethridge started at Best Care EAP in 2011. Kelly coordinates communication and promotional activities for Best Care Client Companies.  

Education: BA in Advertising/Communication, MA in Communication Studies

Articles on Best Care Today

Brigette Morris - 

Brigette Morris has been with Best Care since 2011. Brigette coordinates new and existing business development activities for Best Care.  

Education: BS in Organizational Communications


Marie Gotthardt

Marie has recently joined the Best Care EAP team. She has experience in the mental health field working with all ages with many types of issues, such as depression, anxiety, and behavioral. Marie is licensed as a Provisional Mental Health Practitioner in the state of Nebraska.

Education: BS in Behavioral Health with an Emphasis in Counseling, MS in Professional Counseling with an Emphasis in Childhood and Adolescence Disorders

Amy Monzingo

Amy has been in the counseling field since 1997, with Best Care since 1999. 

Education: BS in Human Development, MS in Community Counseling; Licensed Mental Health Practitioner


COVID-19 video interview  (link to article)

Ralph Orsi 

Ralph has been with Best Care EAP since 2002. 

Education: BS in Psychology, MA in Community Counseling and Student Affairs; Licensed Independent Mental Health Practitioner




Joy Youngland

Joy has worked In counseling since 1989 and joined Best Care EAP in 2005. 

Education: BA in Business Administration and English, MS in Human Development and the Family, Master of Social Work; Licensed Independent Mental Health Practitioner; Certified Social Worker

SPOTLIGHT VIDEO    Articles on Best Care Today

Michelle Hruska

Michelle brings more than sixteen years of counseling experience. Michelle has been the NE LAP Coordinator since 2017. She provides alcohol/substance use assessments, treatment referrals and monitoring for pre-licensed, licensed, certified and registered healthcare professionals in the State of Nebraska. 

Education: Licensed Independent Mental Health Practitioner and a Licensed Alcohol and Drug Counselor. BA in Human Services from the College of Saint Mary and MS in Community Counseling from UNO.


Training Consultants

David Dechant

David shares more than 16 years of experience in the field and has been with Best Care EAP since 2004. 

Education: BA in Secondary Education, MA in Dramatic Arts, MS in Industrial/Organizational Psychology.   


Kim Hurst

Kim brings more than fifteen years of experience in training and HR and joined Best Care EAP in 2019. 

Education: BS in Business Administration and Human Resource Management/General Management.   


Chris Johnson

Chris brings more than thirty years of experience in education and joined Best Care EAP in 2019.

Education: BS in Physical Education, MA in Administration, MS in Counseling.   


Business Office

Here they are, the first voices you hear when you call and the first faces you see when you walk in the door of Best Care EAP!  From left to right - Jessica Nejman, Kelena Braunersrither, Laurie Mueller, and Pam Taylor